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docs(messaging): Platform Free Trial numbers move to your own 10DLC Campaign automatically - #835

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devin/1792779714-pft-10dlc-campaign-move
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fern-api[bot] wants to merge 4 commits into
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devin/1792779714-pft-10dlc-campaign-move

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@fern-api fern-api Bot commented Oct 23, 2026 •

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Summary

Documents the October 19 release: customers can now move the US 10DLC number used for Platform Free Trial to their own approved 10DLC Campaign themselves, by assigning the number to that Campaign. This replaces the manual reassignment Support previously did on request, so no Support ticket is needed. Once moved, trial restrictions stop applying and the number's limits come from the Campaign it was assigned to.

  • fern/products/platform/changelog/2026-10-19.mdx: new changelog entry (compliance, messaging).
  • platform-free-trial.mdx: new "Moving your trial number to your own Campaign" section, linking to the Campaign Phone Numbers assignment steps.
  • the-campaign-registry/index.mdx: one-sentence cross-reference in the "Why can't I send or receive messages on my newly purchased 10DLC number?" FAQ.

Requested by: Fern Support

…DLC Campaign

Co-Authored-By: bot_apk <apk@cognition.ai>
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github-actions Bot commented Oct 23, 2026 •

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@fern-api

fern-api Bot commented Oct 23, 2026

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Requested by: Joe Conrad
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