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zcc-queue-visualiser

Console-Based Queue Visualiser for Zoom Contact Centre

This script will query the ZCC API for all active tasks (those which are not in a cancelled state) and display the results in a table within a curses window. The table will update according to a configurable refresh rate. Information about the ZCC API endpoint used to deliver this functionality can be found here:

https://marketplace.zoom.us/docs/api-reference/contact-center/methods/#operation/listTasks

To run this script you must install the modules shown in the requirements.txt file by running the following command.

pip install -r requirements.txt

Additionally, you must login to https://marketplace.zoom.us and create a new Server-to-Server OAuth app with the contact_center_task:read:admin scope enabled. Once this is created, open the .env_sample file and populate the variables using the values from your Server-to-Server app. Note, the use of quotation marks are not required in this file. Save the file as .env.

Further information about Server-to-Server OAuth can be found here:

https://marketplace.zoom.us/docs/guides/build/server-to-server-oauth-app/

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