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[Bug]: 🖇 AgentOps: [agentops.InternalSpanProcessor] Error uploading logfile: Upload failed: 401 #1269
Description
Contact Details
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📦 Package Version
latest
🎞️ Framework Version
No response
🔎 Describe the Bug
I have the AgentOps API key and implemented it in the local code. I was running the Agent in the ADK web ui Agent is running fine but the Agentops is throwing the error
🖇 AgentOps: [agentops.InternalSpanProcessor] Error uploading logfile: Upload failed: 401
🤝 Contribution
- Yes, I'd be happy to submit a pull request with these changes.
- I need some guidance on how to contribute.
- I'd prefer the AgentOps team to handle this update.
Activity
Lincyaw commentedon Oct 30, 2025
I encounter the same issue
Fix: Handle missing auth token gracefully in logfile upload - Resolves …
prabha-git commentedon Nov 7, 2025
We encountered the same 401 error but found a different root cause: Python on macOS had zero CA certificates loaded (
ssl.create_default_context().cert_store_stats()returned all zeros), causing HTTPS authentication requests to fail. curl worked fine because it uses system certificates, but Python's SSL module had an empty certificate bundle. SettingSSL_CERT_FILE=/path/to/certifi/cacert.pemin our environment fixed it completely - authentication succeeded and traces uploaded without 401 errors.This appears to be a separate issue from the async auth race condition described in PR #1270. Our case was a pure SSL/TLS certificate verification failure that happened before any authentication could complete. Common on macOS when Python is installed via homebrew/pyenv without the certificate installer script.
Kyle-McNulty commentedon Feb 4, 2026
Ran into the same issue above in February 2026. Setting the cert path at the beginning of main.py fixed it for me.